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Autor: Richard M. Harris
ISBN-13: 9780275989835
Einband: Buch
Seiten: 132
Gewicht: 404 g
Format: 237x162x19 mm
Sprache: Englisch
Erscheinungsdatum: 01.04.2006

The Listening Leader: Powerful New Strategies for Becoming an Influential Communicator

Tools and techniques for developing exceptional listening skills-to improve communication and influence at work and beyond.
In today's complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether--stifling creativity, dampening morale, and even threatening achievement of basic goals. Harris's book is about improving communication by focusing on listening, and, in the process, developing more effective leadership skills throughout the organization. It explores ways in which managers and employees alike can elevate listening to the level of influence-to maximize conversational value and relationships through response and feedback. The Listening Leader integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, Harris provides readers with the tools to engage in much more productive dialogue with colleagues, supervisors, employees, and customers, as well as within relationships beyond work. The Listening Leader demonstrates that turning listening from a passive, compliant activity into an active, influential one contributes to more dynamic, trusting, collaborative, candid-and profitable--relationships through which everyone benefits.
Autor: Richard M. Harris
RICHARD M. HARRIS is President and Founder of Richard M. Harris Associates, a consulting firm specialising in business communication. He has presented management communication and leadership training programmes to a wide variety of Fortune 500 and mid-sized companies, and speaks to professional and industry associations. His articles on effective communication have appeared in such publications as Training and Development, Corporate Meetings & Incentives, Language Sciences, and Financial Executive.

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Autor: Richard M. Harris
ISBN-13:: 9780275989835
ISBN: 0275989836
Erscheinungsjahr: 01.04.2006
Gewicht: 404g
Seiten: 132
Sprache: Englisch
Sonstiges: Buch, 237x162x19 mm